Refund policy

Thank you for shopping at Sunehari Dhaga.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sunehari Dhaga, Yari Road.
  • Goods refer to the items offered for sale on the service.
  • Orders mean a request by you to purchase goods from us.
  • Service refers to the website.
  • The website refers to Sunehari Dhaga, accessible from https://suneharidhaga.com/
  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your order cancellation rights

You are entitled to cancel Your Order within 48 Hours without giving any reason for doing so.

The deadline for cancelling an Order is 48 Hours from the date on which You received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right to cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns/exchange

In order for the goods to be eligible for a return, please make sure that:

  • You can only be able to return goods within 7 days after delivery.
  • The goods are in the original packaging

The following Goods cannot be returned:

  • Products purchased via sale can not be returned.
  • Product without tag cannot be returned.
  • The washed product cannot be returned.
  • The supply of goods made to your specifications or personalized.
  • Products purchased via coupon code can not be returned.

In our sole discretion, we reserve the right to refuse returns of any merchandise that does not meet the above return conditions.

Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

For exchange/ returns reach out to us on : 

If you have any questions about our Returns and Refunds Policy, please contact us: